Check user tickets
Tickets
Check User Tickets
Check how many open tickets a user has
GET
Check user tickets
Overview
Check how many open tickets a user has in a specific category. Useful for enforcing ticket limits before allowing new ticket creation. Use this endpoint before callingPOST /tickets/create to check if the user has reached their category’s maximum open tickets limit. If CanCreateTicket is false, inform the user they need to close existing tickets first.
Path Parameters
string
required
UserId to check
Query Parameters
string
Category ID to check (optional). If provided, returns category-specific limits.
Response
boolean
Whether the request was successful
object
Example
Response Example
Error Responses
400 - Invalid UserId
400 - Invalid UserId
401 - API Key Required
401 - API Key Required

