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GET
Get tickets configuration
Requires Premium or Enterprise subscription

Overview

Retrieve the tickets configuration for the workspace, including categories, departments, and Discord notification settings. Use this endpoint to understand:
  • Which categories are available for ticket creation
  • Whether workspace membership is required for each category
  • The maximum number of open tickets allowed per category
  • Which departments handle which categories
  • Discord notification settings

Response

boolean
Whether the request was successful
object

Example

Response Example

Error Responses

Rate Limit

25 requests per second per API key

Authorizations

apikey
string
header
required

Pass your API key in the apikey header. Alternatively, the x-api-key header is also accepted.

Response

Configuration returned successfully