List Tickets

List tickets

curl --request GET \
  --url https://api.series.hr/tickets/list \
  --header 'apikey: <api-key>'

import requests

url = "https://api.series.hr/tickets/list"

headers = {"apikey": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {apikey: '<api-key>'}};

fetch('https://api.series.hr/tickets/list', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.series.hr/tickets/list",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "apikey: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.series.hr/tickets/list"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("apikey", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.series.hr/tickets/list")
  .header("apikey", "<api-key>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.series.hr/tickets/list")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["apikey"] = '<api-key>'

response = http.request(request)
puts response.read_body

GET

tickets

list

List tickets

curl --request GET \
  --url https://api.series.hr/tickets/list \
  --header 'apikey: <api-key>'

import requests

url = "https://api.series.hr/tickets/list"

headers = {"apikey": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {apikey: '<api-key>'}};

fetch('https://api.series.hr/tickets/list', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.series.hr/tickets/list",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "apikey: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.series.hr/tickets/list"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("apikey", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.series.hr/tickets/list")
  .header("apikey", "<api-key>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.series.hr/tickets/list")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["apikey"] = '<api-key>'

response = http.request(request)
puts response.read_body

Requires Premium or Enterprise subscription

Overview

Retrieve a paginated list of tickets with optional filtering by status, author, department, and search query. For staff users: Use staffUserId parameter to filter tickets by your department access permissions.

Query Parameters

integer

Page number for pagination (default: 1)

string

Filter by status: open, in-progress, resolved, closed

string

Filter by author UserId

string

Filter by department ID

string

Search by subject, author username, or display name

integer

UserId for permission filtering (staff only). Filters tickets by department access.

Response

boolean

Whether the request was successful

object

Show properties

array

Array of ticket objects

object

Pagination info including CurrentPage, TotalPages, TotalCount, etc.

Example

curl -X GET "https://api.series.hr/tickets/list?page=1&status=open" \
  -H "apikey: YOUR_API_KEY"

const response = await fetch('https://api.series.hr/tickets/list?page=1&status=open', {
  headers: {
    'apikey': 'YOUR_API_KEY'
  }
});

const data = await response.json();

local HttpService = game:GetService("HttpService")

local response = HttpService:RequestAsync({
    Url = "https://api.series.hr/tickets/list?page=1&status=open",
    Method = "GET",
    Headers = {
        ["apikey"] = "YOUR_API_KEY"
    }
})

local data = HttpService:JSONDecode(response.Body)

import requests

response = requests.get(
    'https://api.series.hr/tickets/list?page=1&status=open',
    headers={'apikey': 'YOUR_API_KEY'}
)

data = response.json()

Response Example

{
  "success": true,
  "data": {
    "Tickets": [
      {
        "_id": "...",
        "TicketId": "TICKET-1234567890-ABCD",
        "Subject": "Help with ranking",
        "Category": "support",
        "Department": "support-dept",
        "Status": "open",
        "Priority": "medium",
        "ClaimedBy": 987654321,
        "ClaimedByName": "Staff Member",
        "Author": {
          "UserId": 123456789,
          "Username": "player123",
          "DisplayName": "Player Name",
          "AvatarUrl": "https://..."
        },
        "CreatedAt": "2025-01-15T10:30:00.000Z",
        "UpdatedAt": "2025-01-15T10:30:00.000Z",
        "GameReport": false
      }
    ],
    "Pagination": {
      "CurrentPage": 1,
      "TotalPages": 5,
      "TotalCount": 42,
      "TicketsPerPage": 10,
      "HasNextPage": true,
      "HasPreviousPage": false
    }
  }
}

Error Responses

403 - Premium Required

{
  "success": false,
  "error": {
    "code": 403,
    "message": "Tickets module requires a Premium or Enterprise subscription"
  }
}

403 - Module Not Enabled

{
  "success": false,
  "error": {
    "code": 403,
    "message": "Tickets module is not enabled for this workspace"
  }
}

Rate Limit

25 requests per second per API key

Authorizations

apikey

string

header

required

Pass your API key in the apikey header. Alternatively, the x-api-key header is also accepted.

Query Parameters

page

integer

default:1

Page number for pagination

status

enum<string>

Filter by ticket status

Available options:

open,

in-progress,

resolved,

closed

author

string

Filter by author UserId

department

string

Filter by department ID

string

Search by subject, author username, or display name

staffUserId

integer

UserId for permission filtering (staff only)

Response

Tickets list returned successfully

Set Rank Get Ticket

Introduction & basics

Basic

Activity

Activity Credits

Sessions

Attendance

Game Moderation

Applications

Members

Hotel

Food & Beverage

Ranking

Tickets

Overview

Query Parameters

Response

Example

Response Example

Error Responses

Rate Limit

Authorizations

Query Parameters

Response

​Overview

​Query Parameters

​Response

​Example

​Response Example

​Error Responses

​Rate Limit

Authorizations

Query Parameters

Response

Overview

Query Parameters

Response

Example

Response Example

Error Responses

Rate Limit