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Overview

Unclaim a previously claimed ticket. Removes the claim and allows another staff member to claim it. Important Notes:
  • A system message is automatically added when unclaiming
  • The ticket status remains unchanged

Path Parameters

string
required
Ticket ID

Request Body

integer
required
UserId of the staff member unclaiming the ticket

Response

boolean
Whether the request was successful
object

Example

Response Example

Error Responses

Rate Limit

25 requests per second per API key